Online Privacy Policy Agreement

Last updated: April 18, 2024

Thank you for visiting Bankable, Powered by Flagship ("us", "we", or "our") operates the website (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our Site following the posting of any updates or changes to our terms and conditions shall mean that you agree to and accept such changes.

We value our users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or use our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to assure those affiliated with Bankable of our commitment to meet existing privacy standards applicable to our target audience in the United States, specifically the State of Indiana.

This Privacy Policy is effective as of April 18, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted at

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

This policy applies to, and it governs any and all data collection and usage by us. Through the use of, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Bankable does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of, and share the information collected.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name and email address. If you apply for a loan through our Site, we may collect personally identifiable information about you including, but not limited to, your date of birth, social security number and/or employer identification number, phone number, address, and personal and financial information about you and your business that may be used to determine your eligibility and/or approval for a loan through one of our programs.

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with services.

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your device's browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. 

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this data. The third party services we use are configured to automatically remove personally identifiable information from this data. We do not use any third party analytics services on the loan application portion of our Site.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • Delivering products and services to you, such as verifying your identity, processing loan applications, transactions, and providing borrower service and support;
  • To fulfill our legitimate interest in improving our website, online loan application, and services;
  • To send you promotional emails containing information we think will provide value to you when we have your consent to do so;
  • To provide notifications and analysis for Bankable events, improving event experiences, measuring effectiveness, enhancing our loan products and related services, and expanding our business activities;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary and will be securely deleted after that time.

The length of time we retain said information will be determined based upon the following criteria:

  • The length of time your personal information remains relevant;
  • The length of time it is reasonable to keep records to demonstrate that we have fulfilled our our duties and obligations;
  • Any limitation periods within which claims might be made;
  • Any retention periods prescribed by law or recommended by regulators, professional bodies, or associations;
  • The type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Bankable may collect and use personal information to assist in the operation of our website and to ensure delivery of the services you have requested. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible loan products and/or services that may be available to you from Bankable.

Bankable may also be in contact with you in regard to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Sharing of Information

We may use or disclose information provided by you under the following circumstances:

  • With third-party providers with whom Bankable has contracts for everyday business purposes—such as to process your loan application, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus;
  • To government agencies as mandated by laws and regulations;
  • To outside auditors who have agreed to keep the information confidential;
  • As necessary to maintain, safeguard, and preserve all the rights and property of Bankable.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Safeguarding Your Personal Information

We take appropriate measures to safeguard the personal information you provide to us through our Site. Wherever we collect sensitive information (e.g. your employer identification number), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for a “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, loan application review or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

However, no method of transmitting or storing data can be guaranteed to be completely secure. Although we endeavor to protect your personal information, we cannot guarantee the security of any information transmitted to us through or in connection with our Site. If you suspect that your interaction with us is no longer secure, please notify us immediately by contacting us at .

In the unlikely event that we believe the security of your personal information may have been compromised while in our possession, we will make every effort to notify you as quickly as possible given the circumstances. If we have your email address, we may notify you by email.

Bankable will never request personal information from you via email (such as username, password, Social Security number, or account number). We will also never include links that direct you to a non-secure page where you are asked to provide such information. To verify the legitimacy of an email you have received from Bankable, you can contact us at (765) 356-9100.

Children under the age of 13

Bankable respects and complies with the guidelines established by the Children's Online Privacy Protection Act. As such, we do not market to, and do not knowingly collect personally identifiable information from, children under the age of thirteen (13). If we determine that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database.

Notice to European Union Users in Regard to the General Data Protection Regulation (GDPR)

Bankable’s operations are located in the State of Indiana within the United States, and we provide our services to Indiana businesses. As such, our Site is intended primarily for Indiana residents and business owners, and we neither target nor offer services to anyone residing in the European Union (EU). By using this Site, you are consenting to the storage and use of your data as described in this Policy.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address:

Phone: (765) 356-9100
Mailing address:
Attn: Marketing Department
2705 Enterprise Drive
Anderson, IN 46013